Let members renew from the WhatsApp reminder, in one tap
A new member costs you advertising, time and often a discount. A member who renews costs you one message. So the gap between "plan ends" and "member pays again" is where a gym quietly loses or keeps its money, and every extra step in that gap loses a few people.
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How a renewal runs
Seven days before the plan ends, the member gets a WhatsApp reminder with a link to their own renewal page.
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It does not fill your Dues list with maybes
A renewal invoice is created only when the member actually starts paying.
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When you want to send it yourself
Open any member, tap More actions, then Send renewal link.
See Membership renewals in the app
One-tap renewal
Members pick a plan and pay by UPI. The plan renews as soon as you are paid.
Today: what to do next
Overdue fees, renewals by name with a one-tap WhatsApp reminder, birthdays and new enquiries, in one list you can finish.
WhatsApp that runs itself
Renewal, dues and receipt messages go out on their own. See how many were delivered and read, and fix the numbers that failed.
How a renewal runs
Seven days before the plan ends, the member gets a WhatsApp reminder with a link to their own renewal page. They open it, see your active plans with prices, pick one and see the exact dates it will cover before paying. A running plan is extended from the day after it ends, so no paid days are lost. A lapsed member starts from today.
They pay your UPI ID, and you confirm when the money arrives. The end date moves forward and the receipt is ready to send. See the UPI payments page for the confirmation step, because it is the part people ask about most.
It does not fill your Dues list with maybes
A renewal invoice is created only when the member actually starts paying. People who open the link and walk away leave nothing behind, so the Dues page keeps showing money that is really owed.
Try membership renewals with your own members, free for 14 days.
Start free trialWhen you want to send it yourself
Open any member, tap More actions, then Send renewal link. WhatsApp opens with the message already typed and you send it from your own phone, which uses no credits. This is handy for the member standing at your desk saying "send me the link".
Edge cases we thought about
- Tapping twice never creates two invoices. A member has one open renewal at a time.
- If a member picks a different plan before paying, the same invoice is updated.
- If money arrives for a member who has since left, the payment is still recorded.
- A part payment is recorded, and the plan renews once the full amount is in.
- A member who has left sees a page saying their membership was closed. Nothing can be renewed from it.
What this does not fix
A reminder cannot bring back someone who stopped coming three weeks ago. If they have already gone quiet, renewal links will not save them. That is a different problem, covered in the guides on attendance and on increasing renewals.
Questions about membership renewals
Do my members need to install an app?
No. The link opens in the phone browser straight from WhatsApp.
What if a member pays only part of the amount?
The part is recorded and the plan renews when the invoice is paid in full.
Can I send a renewal link to someone who has not had a reminder?
Yes. Open the member, tap More actions, then Send renewal link, or copy it.
When are the reminders sent?
Seven days before the plan ends, three days before, and on the day it ends.
Guides on membership renewals
- How to increase gym membership renewals, and keep members past the first three monthsMeasure your renewal rate, remind early, make paying one tap, and reach members before they drift away.
- Best gym software in Patna: what Patna gym owners should look forGym software for Patna: student and short-plan members, winter fog and finding your gym by locality.
