Data Deletion Instructions
Last updated
You can disconnect Facebook and Instagram at any time, and ask us to delete your data. We act within 7 days.
Jimwala lets a gym connect its Facebook Page and Instagram account to schedule posts, reply to comments and see how posts did. This page explains how to remove that connection and your data.
1. Disconnect inside Jimwala
- Open the Jimwala dashboard and go to Social.
- Choose the account and tap Disconnect.
We delete the saved access token for that account straight away and stop posting, replying and reading numbers for it.
2. Remove Jimwala from Facebook
- On Facebook, open Settings and privacy, then Settings, then Business integrations.
- Find Jimwala connect and choose Remove.
- Tick the option to delete posts, videos or events Jimwala published for you only if you want those removed too.
Facebook tells us when you remove the app, and we delete the connection on our side.
3. Ask us to delete your data
Email info@jimwala.com with the mobile number you use to sign in to Jimwala, and say that you want your Facebook and Instagram data deleted. We confirm by reply and finish within 7 days.
- What we delete: the access tokens, the Page and Instagram account names and ids, scheduled and draft posts, post numbers and the comment replies we recorded.
- What we keep: records the law requires, such as payment and tax records, for the period the law says.
4. Deleting the whole gym
The owner can delete the gym account from Settings in the dashboard. This removes the gym, its members and its social connections.
5. Contact us
- Email: info@jimwala.com
- Phone: +91 75000 73815
- Address: Vill/Post Pipalshah, Charthawal, Distt. Muzaffarnagar, Uttar Pradesh 247772, India
- Udyam registration: UDYAM-UP-58-0105138