WhatsApp reminders and no-shows

WhatsApp reminders and no-show rules for personal trainers

Most lost income for a solo trainer is a client who forgot. Jimwala sends the reminders for you on WhatsApp, in English, Hindi or Hinglish, and gives you a clear rule for the ones who still do not show.

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What goes out, and when

A confirmation to the client and a note to you the moment a session is booked.
A reminder the evening before, and another two hours before.
You are told straight away if a client changes or cancels.
A message when a client has two sessions left in their pack.

Confirm, Change or Cancel on one page

The reminder links to a page where the client taps Confirm, Change or Cancel. No typing back and forth, and the new time is in your day at once.

A no-show rule you choose

You set the cancellation cut-off in hours. Cancel before it and it is free; after it, it counts. After each session you mark who came. A no-show can take a session from the client’s pack, and you can forgive any single one with a tap.

Full slots and waitlists

On the Coach plan you can allow several clients in one slot for small groups, and keep a waitlist for full slots. When a place opens, the next person is told on WhatsApp.

Questions about whatsapp reminders and no-shows

Which plan has reminders?

Reminders and cancellations are included in Solo and Coach. The Free plan has the page, booking link and booking confirmations.

In which language are the messages?

English, Hindi or Hinglish, so clients read them the way they speak.

Can I forgive a no-show?

Yes. You can forgive any single no-show and the session goes back to the client’s pack.

Do reminders cost extra?

No. Reminders are included in Solo and Coach. Only offer messages, such as review requests and challenge check-ins, use credits.