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Jimwala
Member management

Digital member management system for gyms: every member, plan and payment in one list on your phone

Most gyms start with a register and a calculator, then move to an Excel sheet that only one person understands. Jimwala replaces both with a member list that opens on your phone and answers the questions you get asked all day: who is active, who is about to expire, who owes money, who stopped coming.

Gym member list in Jimwala with member codes, batches, plan status and end dates, filtered by batch
  • What a member record holds

    Name, mobile number, photo, plan, batch and a member code.

  • Freeze, leave and come back

    People travel, get injured, go home for a wedding season.

  • Changing plans without a calculator

    A monthly member wants to go quarterly.

See Member management in the app

  • Gym member list in Jimwala with member codes, batches, plan status and end dates, filtered by batch

    Every member in one list

    Search by name, phone or ID. Filter by batch, expiring soon or not coming.

  • Today list in Jimwala: overdue fees with Call and WhatsApp buttons, memberships ending this week by name with a one-tap Remind button, new enquiries and members who stopped coming

    Today: what to do next

    Overdue fees, renewals by name with a one-tap WhatsApp reminder, birthdays and new enquiries, in one list you can finish.

What a member record holds

Name, mobile number, photo, plan, batch and a member code. Under that sits a timeline of everything that has happened: renewals, payments, plan changes, freezes, notes. When a member says "I paid last month, I swear", you open the timeline and look.

Each member can download a card with their photo, code, plan details and a QR code. Print it at the desk or send it on WhatsApp. The QR on the front is what you scan at check-in.

Freeze, leave and come back

People travel, get injured, go home for a wedding season. You can freeze a membership and it comes off the active count. If someone leaves, mark them as left and note why. Left members are kept out of your active numbers and out of reminders, so nobody gets a "renew now" message after telling you they moved cities.

When they return, use Rejoin. It starts a new membership on the same profile, so the old history is still there and you do not end up with the same person listed twice.

Try member management with your own members, free for 14 days.

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Changing plans without a calculator

A monthly member wants to go quarterly. Jimwala works out the unused days on the old plan as credit against the new one and shows you the amount before you confirm. You can still change the price by hand if you want to be generous. We just did not want the default to be a back-of-the-envelope sum at the front desk.

Getting your existing members in

This is usually the part that stops people from switching, so we put some effort into it. You can upload an Excel or CSV file with at least name and phone number (plan and dates are optional), or photograph the pages of your paper register. Jimwala reads the names, numbers and dates into a list and you check it before anything is added. Duplicate phone numbers are caught either way.

Photo reading is not perfect. Handwriting is handwriting. That is why you get a list to review rather than a silent import.

New members can sign themselves up

Share your join link on WhatsApp or print its QR code. A new member fills in their name, picks a plan and a timing, and lands in your list. Nobody types at the desk while a queue forms behind them.

Questions about member management

Can I import my existing members from Excel or a register?

Yes. Upload an Excel or CSV file with name and phone number plus optional plan and dates, or photograph your paper register. Either way you review the list before anything is added, and duplicate phone numbers are caught.

What happens when a member leaves and comes back?

Mark them as left with a reason. When they return, use Rejoin. It starts a fresh membership on the same profile, so their earlier history stays.

Can I add member photos and print ID cards?

Yes. Add a photo from the phone camera or gallery, then download a card with the photo, member code, plan details and a QR code.

How do I find one member quickly?

Search by name or phone number, or filter by batch or status.

Try member management free for 14 days

Start your free 14-day trial. WhatsApp reminders included, plus 30 offer messages. No card needed.

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