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Questions about Jimwala, your account or a payment? Write to us and we will help. We aim to reply within two working days.

1. Business details

  • Business name: Jimwala
  • Brand: Jimwala
  • Email: info@jimwala.com

2. Help with a payment

Please send your registered mobile number, the date and amount, and the Razorpay payment ID to info@jimwala.com. See our Refund and Cancellation Policy for how we handle payment errors.

3. Privacy and data requests

To see, correct or delete your data, or to raise a complaint, write to info@jimwala.com. Our Privacy Policy names our Grievance Officer.

4. Gym members

If you are a member of a gym that uses Jimwala, please contact your gym about your membership, fees and messages. The gym looks after your membership record.